All purchases are final.
Crime Studios does not issue refunds to the original form of payment for standard returns.
Eligible returns may qualify for store credit only, subject to the conditions outlined in our Return Policy.
Original shipping charges are non-refundable.
Once an eligible return has been received, inspected, and approved, store credit will be issued for the purchase price of the approved item.
Store credit may be used toward another available product on the Crime Studios store.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 3 days of delivery at:
Please include:
- Your order number
- A description of the issue
- Clear photos of the item
- Photos of the packaging when relevant
Approved damaged or incorrect-item claims are handled separately from standard returns.
Crime Studios will cover the applicable return shipping cost for approved claims and will provide instructions for a replacement or another appropriate resolution.
If the original item is unavailable, Crime Studios will contact you regarding the available resolution options.
Final Sale Items
Items specifically marked Final Sale are not eligible for refunds, store credit, or voluntary returns.
Damaged or incorrect Final Sale items may still qualify for assistance if reported within 3 days of delivery.
Order Cancellations
Orders cannot be canceled or modified after they have been placed.
Please review all items, sizes, quantities, and shipping information before completing checkout.
For refund-related questions, contact: